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There were 11 articles found in this category:

  1. questionBing Base Maps no longer works in MapInfo Pro
    Occurrence Occurs on a older version of MapInfo Pro. Symptoms: 1/. Opening a workspace incorporating Bing content returns an error 2/. All HOME>Open>Base Maps (the Bing Aerial, Hybrid, Roads) are inactive / greyed out. 3/. All and File >Tile Server Maps options are greyed out Solution ...
  2. questionA MapInfo license error is displayed upon starting the MapInfo Discover Bundle
    Occurrence Some possible causes of invalidating your MapInfo FlexNET license are - 1. You have upgraded to Windows 10, or there has been a feature update to this. 2. You have upgraded your computer’s hardware. 3. Your IT has deleted the contents of C:/ProgramData/FlexNET, or is running s ...
  3. questionMapInfo is asking for a activation response file
    Occurrence I was trying to activate MapInfo using the offline email method. Now it asks me each time on startup for a response file from MapInfo Solution Search in the start menu, "regedit" and open this tool. Then navigate to - Computer\HKEY_CURRENT_USER\Software\MapInfo\MapInfo\Professi ...
  4. questionWhat is my serial number, customer number or activation code?
    To inquire about your licence details or status, contact customer support with your Company name at licensing@dataminesoftware.com
  5. questionAdvanced MapInfo Pro error - Restricted Copy Discover.exe
    Occurrence When I select to start MapInfo Discover, I receive the error "Restricted Copy - this must be used within from Discover.exe" Solution This is caused by running MapinfoPro.exe directly, with the Discover bundle licensing you MUST be starting - C:\Program Files\MapInfo\Professional\Dis ...
  6. questionUninstalling/Reinstalling or Upgrading MapInfo Discover - Settings and Licensing
    Occurrence If I uninstall or upgrade the MapInfo Discover Standalone or Bundle, will I lose my license or my drillhole project and other configuration files? Or I am transferring to a new computer - what folders should I backup and transfer to maintain my settings and customisations? Solution ...
  7. questionMessage: The installation of .... has appeared to have failed.
    Occurrence When running the installation of a MapInfo product I receive the message - "The installation of xxxx has appeared to have failed. Do you want to continue the installation?" Where xxxx refers to the name of a prerequisite. Solution For the named prerequisite, try downloading (i.e. fo ...
  8. questionYour Discover License is invalid.
    Occurrence When I start MapInfo Discover bundle, I receive the error "Your Discover license is invalid." Solution To use the bundled (combined licensing) version of MapInfo Discover - MapInfo Professional, your license will need to be converted to the bundled product version. To inquire about ...
  9. questionMapInfo Discover Windows 8 support
    Occurrence Are MapInfo Pro, MapInfo Discover and MapInfo Discover 3D supported on Windows 8 operating systems?. Solution Windows 8 support (32 bit or 64 bit) was implemented in both: - MapInfo Pro 12.0 and - Discover / Discover 3D 2013 released in July 2013.
  10. questionCan I install multiple MapInfo Pro versions and run MapInfo Discover?
    With Discover/Engage 2013 or later, once you manually start the Discover.mbx application, there are no issues in having multiple MapInfo Pro versions installed. Note however that we do not support the simultaneous running of multiple instances of MapInfo Pro and MapInfo Discover. This include ...
  11. questionWhy does my MapInfo About licence show OEM and restricted copy?
    Occurrence After installing and licensing the Discover-MapInfo bundle, when I go to MapInfo Help>About this MapInfo product, the licence is shown as "OEM" and "Restricted copy" with no serial number or access codes. Solution This is the expected behavior when using the Discover-MapInfo bundl ...