How can I save a licence to retrieve later on a different or reformatted machine?

Occurrence

I am reformatting my current machine, or I am transferring to a different machine for which I do not know the HardwareID yet.
For example, an employee has left the company, but we do not have a new computer to transfer the licence to yet.

Solution

To ensure that you can retrieve your licence in the future, you can "Park" a licence by transferring to the Encom Licencing server, and retrieving this at a later date.

You can park a licence on our server by following the normal transfer procedure and using 4666666 for the destination machine Hardware ID. Send through the generated activation code to natural.resources@pb.com 
(so we know it has been deactivated).

In the future when you wish to re-activate the licence simply open or install the software and send off the request for activation code email as usual via the licensing dialogs. You will then be automatically issued with a new activation code.

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13th October 2011 01:44:29 pm

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