How can I save a licence to retrieve later on a different or reformatted machine?

Occurrence

I am reformatting my current machine, or I am transferring to a different machine for which I do not know the HardwareID yet.
For example, an employee has left the company, but we do not have a new computer to transfer the licence to yet.

Solution

To ensure that you can retrieve your licence in the future, you can "Park" a license by transferring to the Encom Licencing server, and retrieving this at a later date.

You can park a licence on our server by following the normal transfer procedure and select the Return License option. You will be prompted to email the return code.

In the future when you wish to re-activate the licence simply open or install the software and send off the request the activation as usual via the licensing dialogs. 

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Last Updated on: 19th of September, 2017