Bing Base Maps no longer works in MapInfo Pro


Occurs on a older version of MapInfo Pro.


1/. Opening a workspace incorporating Bing content returns an error

2/. All HOME>Open>Base Maps (the Bing Aerial, Hybrid, Roads) are inactive / greyed out.

3/. All  and File >Tile Server Maps options are greyed out


The Mapinfo Premium component, which enables the Bing functionality, is a seperate license within Mapinfo, and is only sold and provided on a annual subscription basis.
Maintained customers will need to apply a patch to re-enable it when it expires.

Bing Maps has a limited license period, which is specific to each version of MapInfo Pro. Bing Maps and the Add Bing Roads to Map and the Move Map to features cease working after this date:

• MapInfo Pro 17.0 on January 1st 2019

• MapInfo Pro 16.0 on January 1st 2018

• MapInfo Pro 15.0 and 15.2 on January 1st 2017

For those using the Premium Services option, which provides the Bing Roads layer and the Move Map to feature, the same dates apply.

To continue accessing Bing Maps, you should upgrade to the latest version of MapInfo Pro. By doing so, you also benefit from the latest improvements to MapInfo Pro. We recognize that sometimes IT departments may be slow to upgrade software. If you have licenses on a valid maintenance contract and cannot upgrade your MapInfo Pro licenses before the above deadlines, we can extend the Bing license for you. To extend your Bing Maps license for versions 11.0.x, 11.5.x, 12.0.x, 12.5.x, 15.0.x, 15.2.x, or 16.0.x contact your Pitney Bowes representative or reseller.

For Discover 2017 users, Please check with your local admin or GIS Manager who would of received an email with the patch on 7th of January 2018.

If you are unable to locate the email from Datamine regarding the Bing patch, contact your reseller or support at

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Last Updated on: 5th of March, 2018