ISSUE: Bing Maps no longer works on the Combined Discover MI Pro 2013 Bundle

Occurrence

Occurs on the Discover 2013 MapInfo Pro Bundle, after the 31 December 2014.

Symptoms:

1/. Opening a workspace incorporating Bing content returns an error


2/. All Bing Maps Premium toolbar buttons (the Bing Aerial, Hybrid, Roads & Move Map To) are inactive / greyed out.

3/. All File >Tile Server Maps options are greyed out:


Solution

Clients with a current maintenance (MATS) agreement can either:

A/. Upgrade to the Discover  2014 MapInfo Pro Bundle, which will automatically re-enable the Bing Premium content, or

B/. If you wish to continue using version 2013 of the bundle, please contact our technical support team (software.support@pb.com) for a simple resolution of the issue. Please quote this article, as well as your Serial Number (Discover Help > About).

Would you like to...

Print this page Print this page

Email this page Email this page

Post a comment Post a comment

Subscribe me

Add to favourites Add to favourites

Remove Highlighting Remove Highlighting

Edit this article

User Opinions ( )

How would you rate this article?



Thank you for rating this article.
22nd January 2015 12:05:45 pm