I cannot licence Discover Mobile on a Getac PS336 field device

Occurrence

When trying to activate Discover Mobile 3.8 on a Getac PS336 rugged handheld device, you may be informed by our licensing team that the licence file does not include the necessary Device ID.


Solution

Download the Discover Mobile 3.8.1 patch (released March 2014) which resolves this issue. This incremental patch includes only this resolution; existing Discover Mobile 3.8 users who do not experience this issue, will not need this patch.

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14th March 2014 10:09:11 am

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