How do I get Technical Support / Help?

pbEncom is committed to ensuring you maxmise the value of your software and for this reason have a dedicated technical support team, made up of IT Specialists, Geologists, Geophysicists and GIS Analysts all of whom are on hand to assist you with your technical support questions and problems.

Pitney Bowes Software provides worldwide technical support to all clients with valid Maintenance and Technical Support (MATS).

For prompt technical support with any of our products, please contact software.support@pb.com. Regional specific information can be found here.

You can assist us by including the following in your email query:

  • your name and company
  • the product(s) and version number(s)
  • your operating system
  • detailed information (including screen captures if possible) to help our team replicate the issue you have encountered.

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18th July 2014 11:21:12 am

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