Opening the Discover 3D window causes a crash (64-bit only)

Occurrence

When running MapInfo Discover 2015.2 (64-bit), attempting to open the Discover 3D window crashes on opening.
Or you may be receving an error meesage "Unable to open cosmetic.fdb".

Solution


This is due to the Microsoft Access database engine 2010 64-bit installation requires repairing.

1) Donwload the zip file from here AccessFix

2) Unzip the files

3) Double click the AccessDatabseEngineUtil.exe

4) Follow the prompts to repair or install the Access databse engine.

If the issue persists, please contact our technical support team at software.support@pb.com, quoting this article.

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24th August 2016 11:32:19 am

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