Opening the Discover 3D window causes a crash (64-bit only)


When running MapInfo Discover 3D (64-bit), attempting to open the Discover 3D window crashes on opening.
Or you may be receiving an error message "Unable to open cosmetic.fdb".


This is due to Microsoft not supporting side-by-side installation of 32bit and 64bit versions, and the Feature Database in Discover3D is actually a standard Access database (.MDB) file.

Firstly please try downloading the file -

Then extract the files, and simply double click to run the AccessDatabaseEngineUtil.exe. Click OK on the prompt to apply.

If the issues persists, please do the following -

1. Manually uninstall all versions of the Microsoft Office Access Database Engine 2010 from the control panel.
3. Run and install the AccessDatabaseEngine.exe (which is the 32-bit version).
4. Then run the AccessDatabaseEngineUtil.exe from the above download link.

This is the same tool that is applied during an installation of Discover 64-bit in an attempt to resolve the Mapinfo bug as described below.

In this does not resolve the issue, please see the MapInfo KB on this topic here -

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Last Updated on: 13th of November, 2017