A MapInfo license error is displayed upon starting the MapInfo Discover Bundle

Occurrence

Some possible causes of invalidating your MapInfo FlexNET license are -

1. You have upgraded to Windows 10, or there has been a feature update to this.

2. You have upgraded your computer’s hardware.

3. Your IT has deleted the contents of C:/ProgramData/FlexNET, or is running some type of virtualized thin client environment which is not supported.

4. You have installed MapInfo 32bit alongside a newer 64bit version, and now receive a -73 error

Solution

To resolve these issues in the 2017 Update -

1) Close all instances of MapInfo Discover

2) Search the start menu for "MapInfo License Fix" and run this shortcut

3) Click the Fix License button


In previous version you will need to -

1) Close all instances of MapInfo Discover

2) Download the file attached.

3) Unzip the file

4) Double click to run MapInfoLicenseFix.exe

5) Click the Fix License button


If the license issue persists, collect the following files -

C:\Users\USERNAME\AppData\Local\Temp\PBLicense.log

C:\Users\USERNAME\AppData\Local\Temp\ActivateLicenseFile.log

And all the files in this folder -

C:\ProgramData\Flexnet\

And send these files to our technical support team via support.discover@dataminesoftware.com


If Mapinfo is simply 'hanging' while starting, or displaying an error 880002 this solution will resolve it -hile starting, or displaying an error 880002 this solution will resolve it -

https://li360.pitneybowes.com/s/article/Resolve-the-error-MapInfo-Pro-has-stopped-working-or-We-are-unable-to-validate-your-license-due-to-error-880002-at-MapInfo-Pro-launch


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