A Mapinfo Pro Flexnet license error is displayed upon starting the MapInfo Discover Bundle

Occurrence

Some possible causes of invalidating your Mapinfo FlexNET license are -

1. BOTH the MapInfo Discover version 2015 32-bit and MapInfo Discover version 2015.2 64-bit Bundles are installed on the computer, and the MapInfo Discover 2015 32-bit Bundle  was installed AFTER MapInfo Discover 2015.2 64-bit.

2. Your have upgrade to Windows 10, or a feature update to this.

3. You have upgrade your computers hardware.

4. Your IT has deleted the contents of C:/ProgramData/FlexNET, or is running some type of virtualized thin client environment which is not supported.

Solution

This solution will only work on Discover 2016 or later. Close all instances of MapInfo Discover.

1) Download the file from http://web2.encom.com.au/downloads/discover/ActivateDiscoverOEM.zip

2) Unzip the file

3) Close all instances of Mapinfo Discover

4) Double click to run ActivateDiscoverOEM.bat to execute the fix

If this does not resolve the issue, you will need to fully uninstall and reinstall the Discover 64bit version.

If issue persists, please contact our technical support team via support.discover@dataminesoftware.com


 



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09th October 2017 08:47:03 am

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