A MapInfo license error is displayed upon starting the MapInfo Discover Bundle

Occurrence

Some possible causes of invalidating your MapInfo FlexNET license are -

1. You have upgraded to Windows 10, or there has been a feature update to this.

2. You have upgraded your computer’s hardware.

3. Your IT has deleted the contents of C:/ProgramData/FlexNET, or is running some type of virtualized thin client environment which is not supported.

Solution

This solution will only work on Discover 2016 or later.

1) Close all instances of MapInfo Discover

2) Download the file http://web2.encom.com.au/downloads/discover/ResetFlexnet_Fix.zip

3) Unzip the file

4) Double click to run DiscoverMapInfoLicFix.bat to execute the fix.


For Discover 2015 or 2015.2 -

1) Close all instances of MapInfo Discover

2) Download the file http://web2.encom.com.au/downloads/discover/ResetFlexnet_Fix_2015.zip

3) Unzip the file

4) Double click to run DiscoverMapInfoLicFix_2015.bat to execute the fix.


If the issue persists, collect the following files -

C:\Users\USERNAME\AppData\Local\Temp\PBLicense.log

C:\Users\USERNAME\AppData\Local\Temp\ActivateLicenseFile.log

And all the files in this folder -

C:\ProgramData\Flexnet\

And send these files to our technical support team via support.discover@dataminesoftware.com


If Mapinfo is simply 'hanging' while starting, or displaying an error 880002 this solution will resolve it -hile starting, or displaying an error 880002 this solution will resolve it -

https://li360.pitneybowes.com/s/article/Resolve-the-error-MapInfo-Pro-has-stopped-working-or-We-are-unable-to-validate-your-license-due-to-error-880002-at-MapInfo-Pro-launch


Would you like to...

Print this page Print this page

Email this page Email this page

Post a comment Post a comment

Subscribe me

Remove Highlighting Remove Highlighting

Edit this article

User Opinions (2 votes)

50% thumbs up 50% thumbs down

How would you rate this article?




Thank you for rating this article.

Related Articles

Attachments

No attachments were found.

Last Updated on: 6th of February, 2018