http://encomkb.encom.com.au en-us http://encomkb.encom.com.au ActiveKB NX discover.support@pb.com Fri, 10 Sep 2010 21:45:56 EST 20 http://encomkb.encom.com.au/questions.php?questionid=634 http://encomkb.encom.com.au/questions.php?questionid=634 OccurrenceI have gone through defining a new project, but after I click OK the Project does not appear in the preview list and I cannot open it. This may occur in particular on Vista and Windows ... Josh Knight Thu, 02 Sep 2010 05:46:25 GMT http://encomkb.encom.com.au/questions.php?questionid=225 http://encomkb.encom.com.au/questions.php?questionid=225 Occurrence:These errors can occur during the final steps of creating a Discover Drillhole Project, using Drillholes>Project Setup. This prevents the user from successfully creating a project ... Tim Ashby Thu, 02 Sep 2010 05:45:16 GMT http://encomkb.encom.com.au/questions.php?questionid=596 http://encomkb.encom.com.au/questions.php?questionid=596 OccurrenceAfter plugging in the Encom USB Licence Dongle into my computer I receive a message when starting an Encom application that the software is not licenced.SolutionPart A - Install the En ... Josh Knight Thu, 26 Aug 2010 04:54:34 GMT http://encomkb.encom.com.au/questions.php?questionid=467 http://encomkb.encom.com.au/questions.php?questionid=467 Solution If your company has setup an internal Encom Licence Server, you can connect your machine to use this licence by - 1. Navigate to the Start Menu>All Programs>Encom Programs> ... Josh Knight Thu, 26 Aug 2010 01:55:42 GMT http://encomkb.encom.com.au/questions.php?questionid=649 http://encomkb.encom.com.au/questions.php?questionid=649 OccurrenceI have installed Discover Mobile on my device, when I try to open the Layer Control I receive the error ""Unable to find or load Helper Dialog DLL."SolutionThis error message is due to ... Josh Knight Thu, 26 Aug 2010 01:16:21 GMT http://encomkb.encom.com.au/questions.php?questionid=320 http://encomkb.encom.com.au/questions.php?questionid=320 Occurrence1. When using the ColourMap module, upon applying a colour table to a map this error is displayed.2. When using the Colourmap module, when trying to construct the colour table from an ex ... Josh Knight Tue, 24 Aug 2010 00:17:01 GMT http://encomkb.encom.com.au/questions.php?questionid=322 http://encomkb.encom.com.au/questions.php?questionid=322 Occurrence Existing drillhole cross-sections and plans may need to be updated after updates and additions to a drillhole projects collar, survey and/or downhole data tables. Examples of ch ... Josh Knight Mon, 23 Aug 2010 05:15:27 GMT http://encomkb.encom.com.au/questions.php?questionid=648 http://encomkb.encom.com.au/questions.php?questionid=648 Encom Discover v12.0 Build 31 is now available for download. This update to Discover 12.0 resolves a number of reported issues with the drillhole, geochem and 3D modules. The update installer ... Alex Zdziarski Mon, 23 Aug 2010 00:57:36 GMT http://encomkb.encom.com.au/questions.php?questionid=645 http://encomkb.encom.com.au/questions.php?questionid=645 OccurrenceOn Discover 12.0, when the Define New Section or Plan tool is used to create multiple E-W or N-S sections, the cross-sections created are blank. SolutionThis issue was resolved in the Di ... Alex Zdziarski Mon, 23 Aug 2010 00:54:36 GMT http://encomkb.encom.com.au/questions.php?questionid=644 http://encomkb.encom.com.au/questions.php?questionid=644 OccurrenceOn Discover 12.0, when Downhole Data Settings are applied (e.g. lingraphs, trace shades, text labels, histograms, etc), nothing happens: no display settings are rendered.SolutionThis iss ... Alex Zdziarski Mon, 23 Aug 2010 00:41:38 GMT